Terms & Conditions

Spamming (sending unsolicited commercial or bulk e-mails) using our mail servers is strictly not allowed. DO NOT SEND SPAM E-MAILS FROM OUR MAIL SERVERS.

Sending spam e-mails which include links to a web site hosted on one of our web servers is also forbidden. We reserve the right to suspend or terminate any web site that is linked to and from spam e-mails. If issue becomes severe, we will take legal actions towards the individual.

Customers must use the our services provided for lawful, authorized purposes only. Transmission, storage, or presentation of any information, data or material in violation of the law is prohibited. The list of banned content includes, but is not limited to:

  • Illegal use: ONNO INTERNATIONAL LIMITED service may not be used for illegal purposes, or in support of illegal activities. onnoHosting reserves the right to cooperate with legal authorities and/or injured third parties in the investigation of any suspected crime or civil wrongdoing.
  • Harm to minors: Use of the ONNO INTERNATIONAL LIMITED service to harm, or attempt to harm, minors in any way, including, but not limited to adult materials such as child pornography.
  • Threats: Use of the ONNO INTERNATIONAL LIMITED service to transmit any material (by e-mail, uploading, posting or otherwise) that threatens or encourages bodily harm or destruction of property.
  • Harassment: Use of the ONNO INTERNATIONAL LIMITED service to transmit any material (by e-mail, uploading, posting or otherwise) that harasses another.
  • Fraudulent activity: Use of the ONNO INTERNATIONAL LIMITED service to make fraudulent offers to sell or buy products, items, or services, or to advance any type of financial scam such as “pyramid schemes,” “ponzi schemes,” “hyip schemes,” and “chain letters.”
  • Forgery or impersonation: Adding, removing. or modifying identifying network header information in an effort to deceive or mislead is prohibited. Attempting to impersonate any person by using forged headers or other identifying information is prohibited.
  • Unauthorized access: Use of the ONNO INTERNATIONAL LIMITED service to spread computer viruses, as well as to access, or to attempt to access, the accounts of others, or to penetrate, or attempt to penetrate, security measures of onnoHosting’s or another entity’s computer software or hardware, electronic communications system, or telecommunications system, whether or not the intrusion results in the corruption or loss of data, is expressly prohibited and the offending account is subject to immediate termination.
  • Fraudulent links: Use of fraudulent referrers to a site hosted on our servers is forbidden. This includes, but is not limited to, blog ping backs. Inappropriate (i.e. off-topic or automated) postings to forums, or other services containing links to a web site hosted on our servers is forbidden.
  • Servers and Proxies: Use of server software or scripts which creates a listening socket on our server is forbidden. Proxies which receive requests over HTTP and use our network connection to forward the request to another server are not permitted. This includes, but is not limited to, HTTP proxies.
  • File Sharing and Bit Torrents: Use of software and scripts for “file sharing”, “bit torrents” or similar is not allowed on our servers. This includes sending or receiving files using these mechanisms.
  • Warez: Storage and transfer of unauthorized copyrighted works including “0-day”, “Apps or Appz”, “Cracks or Crackz”, “Dox”, “E-Books”, “Games or Gamez”, “Keygens or Keygenz”, “Movies or Moviez”, “MP3s”, “Music videos”, “NoCD, NoDVD, FixedExe”, “Portables”, “RIPs”, “Scripts”, “Subtitles”, “Serials or Serialz”, “Templates”, “TV-Rips”.
  • Social Networking Software: Installation and use of web software such as BBS (Bulletin Board System), forums, chat rooms, IRC or IRC bots, which cause any unexpected excessive web server load that may make the hardware or network suffer from instability, poor performance, crashes, or damages, are prohibited.


Customers must not disclose any service confidential information such as given FTP login username(s) and password(s), database login username(s) and password(s), e-mail account login username(s) and password(s), as well as any other given web server credentials, to any individuals during the effective period of the contract(s).

Termination and Suspension

You may terminate your hosting at any time by advising us that you wish to do so. In this case, your payment for that month will not be refundable.

If you violate our terms and conditions we may terminate or suspend (temporarily or indefinitely) any services you have with us. In this case no refund will be given for any payments that have been, or are made by you to us.

Prices of services are subject to changes without noticed.

You agree that ONNO INTERNATIONAL LIMITED is not liable to you for any special consequential damages which you may suffer as a result of loss of business, contracts, profits, savings or otherwise. onnoHosting is unable to exercise control over material sent over the internet and excludes all liability of any kind for the publication by the Customer of inaccurate, misleading, offensive, threatening or obscene material, or material that is in breach the law.

The Customer agrees that it will not re-sell, sub-lease, reassign or transfer any part of the Services.

Domain Name Registration

  • All domain name registration periods and fees are on a year-by-year basis.
  • All domain name registration fees are non-refundable.
  • A reactivation fee of HK$250 is required if the Customer renews after the expiry date. This is only valid within one month of the expiry date. After one month of non-payment from the final date of service, the domain will expire and will no longer be your sole property.


  • ONNO INTERNATIONAL LIMITED will not be responsible for any loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions under users’ misuse, as well as will make no warranties of any kind, expressed, or implied for services we provide.
  • ONNO INTERNATIONAL LIMITED reserves the right to change any of the above service terms and conditions without prior notice.

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